Thyssenkrupp’s crushers cater to a wide range of mined materials.

Thyssenkrupp designs its crushers to remove any extra stress for the operator, with an understanding of the sheer number of processes involved in an underground mine.

Mineral processing is just one of Thyssenkrupp’s specialties in the mining space, with a range of equipment to cater to the vast array of environments and materials presented by the industry. 

One of the most demanding applications these machines excel in is Australia’s iron ore industry where some of the most difficult conditions in global mining is found. 

Thyssenkrupp product line manager for mining, Luke Bennett, tells Australian Mining the company’s vibrating grizzly feeder (VGF) is just one example of its crushing prowess, with a reputation to match.

“This machine has been the backbone of primary scalping for many years in the Australian iron ore industry,” Bennett says. 

“With multiple installations, including the largest VGF installed in iron ore, and continual rotable machine demands, our clients request these machines because they know they will perform and last.”

Another example of the company’s crushing expertise is epitomised by its jaw gyratory crusher (JGC). Bennett says Thyssenkrupp sets itself apart by continuing to develop its existing portfolio of equipment while also introducing new technology as customers request it. 

“The jaw gyratory crushers have been leading the way in block cave mining operations with the largest feed opening on the market,” he says. 

“A client wanted a machine they could feed from both sides so Thyssenkrupp designed it for them.”

In response to the broader needs of its clients, Thyssenkrupp also designed the eccentric roll crusher (ERC).

The ERC is designed for greater efficiency and productivity using a roll mounted eccentrically between the crushing chamber and the integrated screening chamber. This optimises mining operations for better integration and automation.

Bennett also says the machine’s reduced size – up to 50 per cent – allows it to suit a wider range of mining scenarios. 

“Our machines not only look at the process they are involved in, but the effect on our clients’ overall projects,” he says.

“The ERC not only delivers the product our clients require, which can be achieved from other machines, but also reduces the size of the underground cavity, or height of the crushing wall which has significant savings to the overall project.”

In all these crusher models and more, Thyssenkrupp ensures a formula for robust and simple operation. 

Bennett says the less Thyssenkrupp customers must worry about the state of their machinery, the better. 

“Robustness is one of the biggest considerations for our customers,” he says. 

“This gives them peace of mind so that they can simply turn the machine on and all they need to worry about is replacing a liner in 12 months’ time, for example. They can rely on this happening year after year as the machine operates.”

This customer-centric consideration is a key pillar of Thyssenkrupp, supported by its number of service centres and approach to customer service. 

Thyssenkrupp sales and service director Uwe Zulehner says all the aspects and disciplines of Thyssenkrupp’s customer’s operations are considered. 

“In order for Thyssenkrupp to improve our products and services we need to understand the demands of our clients in a challenging and changing environment,” Zulehner says. 

“The constant contact to our customers is fundamental for our business and the development of our support offerings.

“This goes for all different levels in their organisation, from the planning to the operational departments, as we listen to what clients have to say and where their challenges are.”

Thyssenkrupp operates multiple service centres near its customers’ sites, including in Port Hedland and Perth in Western Australia, and in Brisbane and Mackay in Queensland.

“These service centres provide continuous support to customer operations for shutdowns, maintenance and off-site repairs,” Zulehner concludes. “Having a strong and stable workforce helps us to deploy the same personnel to the same sites and machines. 

“This increases their knowledge of specific sites which results in more effective on-site support and potentially reduces shut down times.”  

This article appears in the February issue of Australian Mining. 

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